Payment Safety Awareness

Harvex is built around verified sellers, transparent marketplace rules, and official Paystack checkout.

Important: Never pay an unverified user. Never send money to a personal bank account, mobile wallet, or external payment link supplied outside official Harvex checkout.

How to stay safe

Look for the Harvex verification status before contacting a seller.
Use only the official checkout flow. Eligible payments are processed through Paystack Split Payments.
Do not share OTPs, card details, passwords, or identity documents in chat.
Keep conversations and order details inside Harvex so support can investigate.
Report suspicious payment requests, impersonation, fake listings, or pressure to move off-platform.

How payment settlement works

For eligible marketplace purchases, Paystack processes the payment and sends the seller share to the approved verified seller subaccount. Harvex does not hold seller funds. Payment, refund, dispute, and settlement statuses are recorded for support and reconciliation.

Need help?

Use the in-app report tools or contact support@harvex.app. Include the listing URL, seller profile, payment reference, and screenshots of suspicious requests.